[Skip to Main Content]

Terms of Use

Virtual Swanage Terms and Conditions of Use

    Your access to and use of Virtual Swanage ("the Website") is subject exclusively to these Terms and Conditions. The use of this site is only for lawful purposes, in a manner which does not infringe the rights of or restrict or inhibit the use and enjoyment of this site by any third party. Such restriction or inhibition includes, but is not limited to, conduct which is defamatory, or which may harass, cause distress or inconvenience to any person and the transmission of obscene or offensive content or interruption of the normal flow of dialogue within this site.
    The contents of the Website do not constitute advice and should not be relied upon in making or refraining from making, any decision.
    Virtual Swanage reserves the right to:
    3.1 change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Virtual Swanage shall not be liable to you for any such change or removal; and
    3.2 change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.
    Virtual Swanage is not responsible for the availability or content of any third party websites or material you access through this site. If you decide to visit any linked site, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. Virtual Swanage does not endorse and is not responsible or liable for any content, advertising, products, services or information on or available from third party websites or material (including payment for and delivery of such products or services). Virtual Swanage is not responsible for any damage, loss or offence caused by or, in connection with, any content, advertising, products, services or information available on such websites or material. Any terms, conditions, warranties or representations associated with such dealings, are solely between you and the relevant provider of the service.

    Links to this site must be direct to any complete content page (and not any part of a page) within virtualswanage.co.uk and must not be viewed within the pages of any other site. Virtual Swanage disclaims all liability for any legal or other consequences (including for infringement of third party rights) of links made to this site.

    Links do not imply that Virtual Swanage endorses, is affiliated or associated with any linked site, or is legally authorised to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links, or that any linked site is authorised to use any trademark, trade name, logo or copyright symbol of Virtual Swanage or any of its affiliates or subsidiaries.
    5.1 All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Virtual Swanage or otherwise used by Virtual Swanage as permitted by law.
    5.2 In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.
    This site and the information, names, images, pictures, logos and icons relating to www.virtualswanage.co.uk, Virtual Swanage and/or any of Virtual Swanage's associated companies, products and services (or to third party products and services), is provided "AS IS" and on an "AS AVAILABLE" basis without any representation or endorsement being made and without warranty of any kind, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

    The information and other materials included on this site may contain inaccuracies and typographical errors. Virtual Swanage does not warrant the accuracy or completeness of the information and materials or the reliability of any statement or other information displayed or distributed through the site (including, without limitation, the information provided through the use of any software). You acknowledge that any reliance on any such statement or information shall be at your sole risk. Virtual Swanage reserves the right, in its sole discretion, to correct any errors or omissions in any part of the site and to make changes to the site and to the materials, products, programs, services or prices described in the site at any time without notice. In no event will Virtual Swanage and/or third parties be liable for any damages including, but not limited to, indirect or consequential damages or any damages including, but not limited to, errors or omissions, indirect or consequential damages or any damages whatsoever arising from use, loss of use, data or profits, whether in action of contract, negligence or other action, arising out of or in connection with the use of the site. These exclusions do not apply to death or personal injury caused by Virtual Swanage?s negligence and only apply to the extent permitted by law.

    Virtual Swanage is not responsible for any damage, loss or offence caused by or, in connection with, any content including third party forum submissions, advertising, products, services or information available on the Virtual Swanage websites.

    Virtual Swanage does not warrant that the functions contained in this site will be uninterrupted or error free or that defects will be corrected or that this site or the server that makes it available are free of viruses or bugs. Virtual Swanage does not represent the full functionality, accuracy or reliability of any material. Virtual Swanage may terminate, change, suspend or discontinue any aspect of this site, including the availability of any features of the site, at any time without notice or liability.
    You agree to indemnify and hold Virtual Swanage and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Virtual Swanage arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.
    If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.
    These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the English courts.

Website Directory and Accommodation Submission Policies

You can add your website to the Swanage Index Directory by filling out the form on the Submit My Site page. We will then visit your website and add it to the database if it meets the requirements below:

We care a great deal about the quality of the directory. Please be aware that abusive submissions will result in the removal of all sites connected with the abuser.

  • Please only submit a URL to the Swanage Index once. If a site has not been listed within two weeks, you may submit it again.
  • Disguising your submission and submitting the same URL more than once is not permitted.
    Example: http://www.site.co.uk and http://www.site.co.uk/index2.htm
    If you have several pages within your webspace with different content, it is much better to provide a index page with links to each individual section or page, this will also help search engines list your website.
  • Please do not submit mirror sites. Mirror sites are sites that contain identical content, but have different URLs altogether.
  • We only accept businesses where the owners or the business is located in the BH19 and BH20 postal code area in the United Kingdom.
  • Sites with illegal content are forbidden in the Swanage Index. Examples of illegal material include, but are not limited to, child pornography and sites infringing on copyright.
  • Please avoid submitting sites with addresses that redirect to another address.
  • Please avoid submitting sites which have pop-up windows that open when the site loads. These are very annoying for many people.
  • Submit sites to the most relevant category. Sites intentionally submitted to inappropriate or unrelated categories will be removed.
  • Wait until your site is complete before submitting your URL. Sites which are incomplete, contain "Under Construction" notices, or contain broken graphics or links are not good candidates for the directory.
  • Pornographic submissions will NOT be added.
  • Sites consisting largely of affiliate links and / or banner advertisement should not be submitted.
  • Please do not submit accommodation related websites or businesses to this section, we have a dedicated accommodation section just for accommodation related businesses.
  • Any businesses found to be using the directory to send unsolicited mail will be removed from the directory.

Privacy Statement for Virtual Swanage

Virtual Swanage is committed to your privacy and online security.

  • What information this site gathers/tracks about you.
  • What this site does with the information it gathers/tracks.
  • With whom this site shares the information it gathers/tracks.
  • This sites opt-out policy.
  • This sites policy on correcting and updating personally identifiable information.
  • This sites policy on deleting or deactivating your name from our database.

Privacy Policy for Virtual Swanage

We have a firm commitment to privacy. You should know that Virtual Swanage gathers personal data only from registered users; we do not gather and store personal information about visitors to the site. The following discloses the information gathering and dissemination practices for Virtual Swanage.

IP Address
We use your IP address to help diagnose problems with our server, and to administer our web site. Your IP address is used to gather broad demographic information. Our site uses cookies to keep track of your orders. We use cookies to deliver content specific to your interests and to save your password so you don't have to re-enter it each time you visit our site.


Cookies are small pieces of data that are sent to your browser from a web server and are temporarily stored on your computer.  Our cookies are used only to make the website more user friendly by creating a unique identity on your browser while you view pages within the website.   Cookies created by this site cannot read data from your hard drive, read cookies created by other websites or damage your computer.  Our cookies do not contain any personal information.

Cookies used on Virtual Swanage.co.uk

Below is a list of cookies used on different parts of virtual-swanage.co.uk.

You can set the preferences on your web browser to refuse cookies from this website and remove any cookies that have already been set.  Disabling cookies may prevent certain aspects of the website from functioning correctly such as the shopping basket or checkout process.

Persistent Cookies

These cookies are stored on your computer after you close your browser.  They will remain on your computer unless you delete them.  The shopping basket on this website stores a cookie on your computer containing a unique identifier which allows the basket to remember items you have added when you close your browser.  If you return to the website the cookie will allow the basket to restore all of the items you have previously added.

Session Cookies

These cookies only remain on your computer while the browser session is active.  They are used for storing preferences such as the sort order on the product list pages or the number of products that are shown on each page.

Third Party Cookies

These cookies are set by other websites whose services are used on virtual-swanage.co.uk.

Google Analytics

We use Google Analytics to gather information on how visitors use this website.  By recording information about visitors we can improve our content and make sure it is tailored to your needs.  The data gathered is anonymous and does not identify individual visitors.  You can opt out from Google Analytics by following this link.


We embed some Twitter feeds on certain pages within the website such as the social hub and product details pages.  Twitter uses these cookies to determine who has looked at the various pages on the website.


We embed some Facebook feeds on certain pages within the website such as the social hub and product details pages.  Facebook uses these cookies to determine who has looked at the various pages on the website.


Personal Information
Some of the content you may access on this site is protected by copyright law. In order to be granted permission to use this copyrighted material, you must submit accurate, current, and true information about yourself and your intended use of the material. When you register and when you place an order for certain items, we ask you to give us the following Personally Identifiable Information:

• contact information (such as name and email address)
• unique identifiers (such as an Virtual Swanage account number)
• and financial information (such as an account or credit card number)

You have the option to enter your personal information once, or enter it each time you return to the site to make another selection.

We will also maintain records of your transactions with the Virtual Swanage system, including

• records of product and services you purchased
• records of your use of the Virtual Swanage web site

We use your personal information in the following ways:

• to process your order
• to process your payment
• to send your order to you
• to get in touch with you when such contact is necessary and is related to the purposes of the Virtual Swanage system
• unique identifiers are used to verify your identity and as account numbers in our record system.
• financial information that is collected is used to bill you for product and service purchases
• to monitor the use of our system and look for ways to improve our services

We may disclose your contact information to others as follows:

• The Virtual Swanage system may provide its users with the ability to obtain software and content licenses from publishers. Each publisher may require that Virtual Swanage disclose to it the names and other identifying information of the users to whom the publisher’s rights or permissions have been granted. Virtual Swanage does not control the use of such information by publishers.

• Virtual Swanage will disclose such information when required to do so by law or as requested by government or law enforcement authorities

Change/Modify Your Information
To modify information you previously provided, log onto Virtual Swanage, enter your password, and edit your registration information as needed.

We recognize that security has become a critical issue for Internet users. Virtual Swanage takes precautions to protect the integrity of your information and to avoid loss, theft, misuse or alteration. Virtual Swanage uses industry-standard, commercially available technology, such as firewalls and SSL (Secure Socket Layer) Encryption, to protect your registration or online transaction information. To check the security of your connection, look at the upper right-hand corner of your browser window after accessing the server. If you see a closed lock then your information will be encrypted as it is transmitted.

Public Forums
This site may make chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose any personal information.

Children's Guidelines
Virtual Swanage will NOT knowingly:
a) collect online contact information from anyone under the age of 13 without prior parental consent or parental notification, which will include an opportunity for the parent to prevent use of the information and participation in the activity.
b) collect personally identifiable offline contact information from anyone under the age of 13 without prior parental consent.
c) distribute to third parties any personally identifiable information from anyone under the age of 13 without prior parental consent.
d) give anyone under the age of 13 the ability to publicly post or otherwise distribute personally identifiable contact information without prior parental consent within the children’s educational section of the web site.
e) entice by the prospect of a special game, prize or other activity, anyone under the age of 13 to divulge more information than is needed to participate in the activity.

This site contains links to other sites. Virtual Swanage is not responsible for the privacy practices or the content of such Web sites.

All images on this website are copyright by Virtual Swanage. You may not reproduce, or link to, any of these images without written consent from Virtual Swanage. Use of any images on this website without prior permission will be investigated and that party will be fully liable to the fullest extent of the law. If you do wish to use any images on a publication or website, please contact Virtual Swanage by any of the means below for prices and usage information.

Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

Virtual Swanage
8 Richmond Road
Bh19 2PZ

Tel: +44 (0) 1929 421070